small embassy ...

had to get a visa for a small european country...called their embassy consular section in washington...

a lady (lets just call her X) picked up the phone, asked me for my e-mail address, and said they will e-mail me visa requirements.

Got a mail later from lady X, with details for the visa application. Got all the documentation together and mailed my Passport over to the address provided. The UPS delivery confirmation says my package was signed for by Lady X.

Just got back my passport with visa. The visa is signed for by the same Lady X....

and I took the visa receipt to submit for reimbursement to my company and noticed

that the cashier field in the receipt is also signed for by Lady X....

looks like Lady X is the consular section :)